Privacy Policy

Instruction: Before placing an order, please review the following privacy policy

Last Updated: 20th September 2023

Welcome to This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services as a buyer (pharmacist or doctor), vendor (seller or distributor), or any other user on our platform. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a seamless and secure experience on our platform:

A. Personal Information:

For Buyers: We collect your name, contact details, shipping and billing addresses, and payment information to process your orders and facilitate communication.
For Vendors: We collect your business information, contact details, banking information, and tax identification for transaction processing and communication.

B. Transaction Information:

We collect details about your purchases, orders, payments, and other interactions on the platform to ensure smooth transactions.

C. Usage and Device Information:

We gather information about how you use our platform, including device information, IP addresses, browser type, and access times. This helps us improve our services and provide a personalized experience.

D. Communication Data:

We collect information from your communications with us, including customer support inquiries and feedback, to assist you and enhance our services.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Processing orders and facilitating transactions.
  • Providing customer support and responding to your inquiries.
  • Improving and personalizing your experience on the platform.
  • Sending transaction-related notifications and updates.
  • Ensuring compliance with legal obligations and preventing fraudulent activities.
  • Communicating promotional offers, if you've opted in to receive them.

3. Disclosure of Information

We may share your information in the following situations:

  • With vendors, distributors, and service providers involved in fulfilling your orders.
  • With payment processors and financial institutions for transaction processing.
  • To comply with legal requirements or respond to government requests.
  • In case of business transfers, such as mergers or acquisitions.
  • To enforce our policies, protect our rights, and ensure the safety of users.

4. Your Choices

You have certain rights over your personal information:

  • You can access and update your personal information through your account settings.
  • You can unsubscribe from promotional communications through the preferences in your account settings.
  • You can request the deletion of your account, subject to applicable legal requirements.

5. Security

We employ measures to safeguard your information:

  • Secure Sockets Layer (SSL) technology for data encryption.
  • Regular security assessments and monitoring.
  • Restricted access to personal information within our organization.

6. Children's Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of significant changes via email or prominent notices on the platform.

8. Contact Us

  • If you have questions, concerns, or requests related to this Privacy Policy, please contact us at
  • By using our platform, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information


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